Privacy policy

Last updated: March 20, 2026

Welcome to Foldamic. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect personal information such as your name, email address, phone number, and shipping or billing details. Payment information is processed securely through third-party providers and is not stored directly by us. We also collect order-related information including the products you purchase, your order history, and transaction details. In addition, certain technical data such as your IP address, browser type, device information, and browsing activity on our website may be collected to help us understand how our platform is used.

2. How We Use Your Information

The information we collect is used to process and deliver your orders, communicate with you regarding your purchases, and provide customer support. It also helps us improve our website, products, and overall user experience. If you choose to opt in, we may send you updates, offers, or promotional content. Additionally, your information may be used to detect and prevent fraudulent activities or misuse of our services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These help us remember your preferences, understand how users interact with our website, and improve performance. You have the option to disable cookies through your browser settings, although doing so may affect certain features of the website.

4. Third-Party Services

To operate our business efficiently, we may share your information with trusted third-party service providers such as payment gateways, shipping and logistics partners, and analytics tools. These providers only receive the information necessary to perform their functions and are required to handle your data securely and responsibly.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. This includes the use of secure systems, restricted access to sensitive data, and regular monitoring of our infrastructure. While we strive to protect your data, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

6. Customer Rights

As a user, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and request deletion of your data where applicable. You may also choose to opt out of marketing communications at any time. To exercise any of these rights, you can contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our policies. Once the data is no longer required, it is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with a revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at foldamic@outlook.com.